Data Deletion Instructions
EasyWhatsApp stores only the data needed to send WhatsApp messages for Shopify merchants: store details, WhatsApp Business Account identifiers and access tokens, message logs, abandoned-cart records and customer messaging-consent records.
If you are a merchant
- Uninstall EasyWhatsApp from your Shopify admin (Settings → Apps and sales channels → EasyWhatsApp → Uninstall).
- Shopify sends us a
shop/redactrequest 48 hours later and we automatically delete your customers' message logs, consent records and cart data and remove your stored access tokens. - Optionally remove the app's access in Meta: Business Settings → Integrations → Connected apps (or WhatsApp Manager → Partners) and remove WhApper.
If you are a customer of a store using EasyWhatsApp
- Reply STOP to any WhatsApp message from the store to stop marketing messages immediately.
- To delete your data, ask the store to submit a customer data erasure request in Shopify. We receive it as a
customers/redactrequest and delete your messages, consent and cart records for that store. - You can also email us directly with the store name and your phone number.
If you signed in with Facebook
Go to your Facebook account → Settings & privacy → Settings → Business integrations, remove WhApper, then email us to request deletion of any data associated with your account.
Contact
Email servozmitechnology@gmail.com with the subject "Data deletion request". We complete requests within 30 days and confirm by email.
Servozmi Technology · A1 503, 5th Floor, Suvarna Bhoomi, Speedwell Party Plot Road, Rajkot 360005, Gujarat, India · +91-7406955588