Terms of Service

EasyWhatsApp (WhApper) by Servozmi Technology · Last updated October 1, 2026

These Terms govern your use of EasyWhatsApp (the "App"), a Shopify application operated by Servozmi Technology ("we", "us") that lets Shopify merchants ("you") send WhatsApp messages to their customers through the Meta WhatsApp Business Platform. By installing or using the App you agree to these Terms.

1. The service

The App connects your Shopify store to your own WhatsApp Business Account to send order notifications, abandoned-cart reminders, marketing campaigns and support messages, and to record customer messaging consent.

2. Your responsibilities

You must have a valid Shopify store and a WhatsApp Business Account, and comply with the WhatsApp Business Policy, WhatsApp Commerce Policy and Meta's terms.
You must obtain and keep valid opt-in consent before sending marketing messages, honour opt-out requests promptly, and comply with applicable privacy, anti-spam and consumer-protection laws.
You are responsible for the content of the messages and templates you send.

3. Fees

Subscription fees for the App are billed through Shopify Billing according to the plan you select. WhatsApp conversation or message charges are billed by Meta directly to the payment method on your WhatsApp Business Account and are separate from App fees.

4. Data

We process store, order and customer data only to provide the App. See our Privacy Policy and Data Deletion Instructions.

5. Availability

We aim for high availability but the App depends on Shopify and Meta services we do not control. Messages may be delayed, rejected or rate-limited by Meta (for example due to template review, quality rating or messaging limits).

6. Suspension and termination

You may uninstall the App at any time. We may suspend access if you breach these Terms or Meta/WhatsApp policies, or if required by Meta or Shopify.

7. Disclaimer and limitation of liability

The App is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability is limited to the fees you paid for the App in the 12 months before the claim.

8. Changes

We may update these Terms; material changes will be notified in the App. Continued use after changes means you accept them.

9. Contact

Servozmi Technology · A1 503, 5th Floor, Suvarna Bhoomi, Speedwell Party Plot Road, Rajkot 360005, Gujarat, India · +91-7406955588 · servozmitechnology@gmail.com